PLAYER SUPPORT

User Command Centre

Search players, inspect wallets, ban/suspend accounts and grant launch-support rewards safely.

What this changesUser actions affect account status, wallet balances, pack inventory and support audit logs.

User Search

Find players by username, email or display name before changing status or granting rewards.

User Support

User Detail & Grants

Grant fields are separated and labelled to reduce mistakes during live support.

1. Wallet Grants

Use these for support adjustments, refunds, launch rewards or testing. Every action is logged.

2. Pack Grants

Adds packs to the user inventory without charging them.

3. Admin Reason

Required for clean audit trails and later support review.